An open letter to the Manischewitz Kosher food company
Dear Ms. Ross,
Ever since I was a child, I have enjoyed Manischewitz’s Matzo Ball Mix soup mix on Passover. I am now a university student, and live far away from my home in Toronto, so I am not able to attend Seder anymore. I was quite happy to discover that it was easy to find the Matzo Ball Soup mix at my local grocery store, as Vancouver has a much smaller Jewish community.
I had never made the soup myself, but the first time it came out quite successful; the instructions were simple to follow, and both packets, to my recollection, were labelled clearly: one for the soup mix, and one for the matzo meal mix.
The second time that I purchased the Matzo Ball Mix, the two packets were not labelled, so I had to guess which was which. The contents of both packages look and smell quite similar, and it is hard to differentiate between powdered matzo meal and powdered soup mix.
Annoyed, but confident enough that I could make the right choice, I selected a package and prepared what I thought to be the matzo mix as per instructions. Upon mixing together the eggs, the vegetable oil, and the “matzo meal”, I noticed that the colour seemed incorrect for matzo balls. I thought that maybe it was just because I was using extra virgin olive oil, instead of canola oil this time. I soon realized that I had gotten the two packets mistaken for each other when I put added what I thought to be the “soup mix” to my pot of water.
I was left with a giant pot of inedible sludge that had to be flushed down the toilet, and subsequently followed by half a bottle of Drain-o to prevent clogging. I was also disappointed, because I really do like matzo ball soup.
I figured that this was just some weird one-off fluke, and that the next time I purchased the Manishewitz Matzo Ball Mix, the packets would be labeled correctly; this was not the case. This afternoon, I experienced the same problem, and once again, guessed incorrectly, even after asking both of my roommates for their input!
Manishewitz has been known as the quintessential company to purchase easy-to-make and tasty, traditional Kosher food for as long as anyone can remember, but the lack of labeling makes for a confusing and often wasteful use of foodstuffs.
I would recommend that Manishewitz labels both packets of the Matzo Ball Mix soup mix product, otherwise people like myself will not be able to enjoy your soups, as we once did.
Thank you,
Leora
